Privacy Policy

This Privacy Policy governs the manner in which wiConsultants collects, uses, maintains, and discloses information collected from users (each, a "User") of the wiConsultants' website, web application and mobile application ("App").

Personal Identification Information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users register on the App, fill out a form, and in connection with other activities, services, features, or resources we make available on our App. Users may be asked for, as appropriate, name, email address, phone number, and other personal information. Users may, however, visit our App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain App-related activities.

Introduction

wiCare website, wiCare Health and wiCare Mobile Patient App (“wiCare”, “wiCare Mobile”, “our”, “we”, or “us”) is developed by wiConsultants Inc. and its subsidiary wiConsultants Nigeria Limited (“wiConsultants”). wiCare provides the interface for hospitals or clinics to manage health information of their patients. wiCare also enables patients register their intent to receive healthcare services with hospital or clinic of their choice; the desired hospital or clinic must be a registered healthcare service provider on wiCare platform. wiCare also enables patients access their health information from their mobile phones.

Scope of Policy

wiConsultants values its users’ policy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who use services available on wiCare, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure services affiliated with wiCare, of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any time wiConsultants decides to make use of any personally identifiable information on file, in a manner vastly different from what was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to wiCare website, wiCare Health web application and wiCare Mobile Patient Application, and it governs any and all data collection and usage by us. Through the use of wiCare, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that wiConsultants does not control, nor by individual not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequently to better understand the way in which such websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through wiCare;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations, the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of mobile device, and technical information about Users' means of connection to our App, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Collected Information

wiCare may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://www.wiconsultants.com wiConsultants may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Cookies

We use cookies to distinguish you from other users of wiCare. This helps us to provide you with a good experience when you use wiCare. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy:

• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
• To ensure that the Website and App is presented in the most effective manner for you and your Device;
• To ensure that wiCare is secure for use;
• To conduct competitions or promotions;
• To notify you about changes to wiCare;

We may also use your information for other purposes not listed above which will be made clear to you at the time we collect that information.

Disclosure of Information

We may not use or disclose the information provided by you except under the following circumstances:

• as necessary to provide services or products you have ordered;
• in other ways described in this Policy or to which you have otherwise consented;
• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
• as required by law, or in response to a subpoena or search warrant;
• to outside auditors who have agreed to keep the information confidential;
• as necessary to enforce the Terms of Service;
• as necessary to maintain safeguard and preserve all the rights and property of wiCare;
• Analytics and search engine providers that assist us in the improvement and optimization of wiCare;
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• In order to protect our rights, property or safety, and those of our third parties including customers or others.

If you do not want us to process your personal data, you should inform us in writing by emailing us at developers@wiConsultants.com ; nevertheless, note that this may result in your inability to use all or part of the wiCare.

Where We Store Your Personal Information

All information you provide to us is stored on our secure cloud server.
The personal data that we collect from you may also be transferred to, and stored in, a location outside of the European Economic Area for such purposes and to such third parties as are outlined in this Privacy Policy. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Data Security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will use commercially reasonable efforts, we cannot guarantee the security of your personal data transmitted via the internet. Any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorized access.
We restrict access of your personal data to those employees and consultants of wiConsultants who have a business reason for knowing such information. We maintain physical, electronic and procedural safeguards that comply with the relevant laws and regulations to protect your personal data from any unauthorized access.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of wiCare, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Non-Marketing Purposes

wiConsultants greatly respects your privacy. We do not maintain and reserve the rights to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in wiCare products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice. By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

Children Under The Age of 13

wiCare is not directed to, and does not knowingly collect personal information from, children under the age of thirteen (13) or such greater age as required by law. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13) or such greater age as required by law, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) or greater age as required by law, must seek and obtain parent or guardian permission to use wiCare.
In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.

Links to Other Website

Our website does contain links to affiliate and other website. wiCare does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

We take precautions to protect your information. When you submit sensitive information via the website and/or wiCare, your information is protected both online and offline. Wherever we collect sensitive information (e.g credit or debit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage. If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at contact page
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, registration, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is done to prevent any loss, misuse, unauthorize access, disclosure or modification of the user’s personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.
This document was last updated on 15^th February 2024.

Privacy Policy for Vision Health Detective (VHD)

Introduction
At Vision Health Detective, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Vision Health Detective app, express an interest in obtaining information about us or our services, when you participate in activities on the app or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the app, the choices you make and the products and features you use. The personal information we collect may include the following:

• Personal Information: We collect names, email addresses, and other similar information.
• Payment Data: We may collect data necessary to process your payment if you subscribe or decide to donate on our app.

How Do We Use Your Information?

We use the information we collect or receive:

• To facilitate account creation and logon process.
• send you marketing and promotional communications. (We are not sending promotional and marketing emails to anyone for now. But we may consider that in the future)
• To send administrative information and test result to you.
• To validate your subscription.

Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy.

How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures.

Your Privacy Rights

You have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure; to restrict the processing of your personal information; and, if applicable, to data portability.

Updates To This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

Contacting Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email or telephone number:
Have a question? Contact us: developers@wiconsultants.com
Telephone Number: +234 (0) 708.938.1852
This document was last updated on 15^th February 2024.